March 12, 2013

Keith Kennedy, director of diversity at Hallmark Cards, is regularly quoted as saying “a diverse organisation and an inclusive organisation are not necessarily the same thing.  A diverse environment has people at the decision-making table and allows them to participate...

November 1, 1998

The first meeting of the new younger manager with much older team members is always the most important. 

A new young manager should set their style of management immediately upon entering the room where the staff waits for their first meeting. 

Upon first meeting greet a...

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