Human Resource Leadership | Organisational Development
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Creating A Flexible Workplace Welcoming of Cultural Diversity

Keith Kennedy, director of diversity at Hallmark Cards, is regularly quoted as saying “a diverse organisation and an inclusive organisation are not necessarily the same thing. A diverse environment has people at the decision-making table and allows them to participate.” Such a comment is a powerful reminder that a diversity is not just about employment numbers and inclusion in teams; but rather it is about focussed recruitment measures, organisational and team development, as well as upward mobility for all within the organisation. To explore diversity in the workforce we need to explore diversity as a concept. The Oxford Dictionary defines diversity ‘as a range of people or things that a

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