Human Resource Leadership | Organisational Development
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How To Avoid The Office Flu

Did you know that cold and flu season costs economies millions of dollars a year with some figures being suggested as much as US$40 billion. This great article by Ally Feiam first published gives some truly practical tips to avoid your company being one of the infected groups… The dreaded flu. It gets around, and it gets around faster when you’re at the office. Crowded and stuffy, the office is the epicentre for getting sick. Since the cold season is in full swing, here are a few easy ways you can avoid the flu at the office. Avoid Close Contact At work, it can be hard to avoid people. However, during the cold and flu season, it’s best to steer clear from others. This doesn’t

You’ve got a killer smile…

A smile has been the advice so many things in our lives over the years: Win them over and always answer the phone with a smile in your voice. How to beat a complaining customer? Kill them with kindness and smile politely! When the going gets tough, just suck it up and smile. So, what is the perfect smile to get through it all? The answer might surprise you… A team of researchers from the University of Minnesota - Nathaniel E. Helwig, Nick E. Sohre, Mark R. Ruprecht, Stephen J. Guy, Sofía Lyford-Pike – undertook an interesting research process where they used a copputer-animated 3D facial tool facial tool to investigate how dynamic properties of a smile are perceived. With this too a

Good Interview Questions #7

Share with me a tale about your last disagreement, small or large, with your direct report… How was it resolved? And now thinking back on it who was right? This question gets to the guts of the candidates, self-reflection and to a degree their honesty… If they cannot come up with an example this can suggest a couple of things: They may not be terrible engaged with their workspace. A team member who has not gotten into conflict with their boss over how things ‘should’ be done is probably not that heavily invested in their job. They may be a bit of a ‘white-ant’ meaning if they have not spoken up against the boss then they probably are offloading that angst with their peers; which in turn can

So how do you keep good staff?

We came to realize many many years ago that pay was not really a high item in the agenda as to why staff stayed or left a job… Sure we acknowledge that few people can go to work for no pay and that all employees have expenses outside of the office that means a certain level of base pay is required. However, exiting interviews from the 1980’s first identified that pay rate was not a really high factor in peoples’ decisions to leave a company. So why did people choose to stay at a company? Coming back to the very early trends we started to identify through exiting interviews in the 80’s we herd common statements around “a positive team” or “a sense of belonging” or “places of opportunity” –

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