Business Mistakes & How To Avoid Them
As I remind my business and entrepreneur coaching clients all the time; success in business is a constant challenge but not a good enough...
Feeling guilty? Good, then get to work!
Guilt: a noun to describe the fact of having committed a specified or implied offence; or the feeling of having done wrong. Guilty: an...
Creating a green office is more then just aesthetic…
In the past decade we have witnessed a number of changes to office environments with the goal to improve team dynamics and staff efficacy....
It takes more then high salaries and carparks to keep good staff
With an increasing level of competition, in a growing world economy becoming ever-present, the pressure on staff (particularly management...
Managing the bottom of the line: Generation X - the new workforce
With the majority of baby boomers close to retirement, young Australians, known as Generation X, must now play even a more significant...
ETIQUETTE TIP: Polite Use of Electronic Communicators
Its a given that you only call someone at home if it is urgent and at a reasonable time. Don't send faxes to a home when you know it will...
The Changing Face of the Workplace
Never before has the question posed by the leading US business magazine Fortune have a more apt time: “What’s the difference between a...
ETIQUETTE TIP: Participating in a Telephone Conference Call
Be where you said you'd be five minutes before the conference is scheduled to begin. Remember to identify yourself each time you speak....
ETIQUETTE TIP: Telephone Manners
Convey the necessary information (the name of the company, the name of the person speaking, etc.). Have a warm and welcoming tone. Speak...
ETIQUETTE TIP: Senior Staff and Peers
Treat everyone with equal respect and consideration. Feel free to greet everyone by name (if you can - remember the sweetest sound in the...