The Changing Face of the Workplace
Never before has the question posed by the leading US business magazine Fortune have a more apt time: “What’s the difference between a...
ETIQUETTE TIP: Participating in a Telephone Conference Call
Be where you said you'd be five minutes before the conference is scheduled to begin. Remember to identify yourself each time you speak....
ETIQUETTE TIP: Telephone Manners
Convey the necessary information (the name of the company, the name of the person speaking, etc.). Have a warm and welcoming tone. Speak...
ETIQUETTE TIP: Senior Staff and Peers
Treat everyone with equal respect and consideration. Feel free to greet everyone by name (if you can - remember the sweetest sound in the...
ETIQUETTE TIP: An Intelligent Managers Helps a New Team Member Adjust
Remember to accept new team members fairly with no stereotyped judgements. Show the new member the ropes on joining the company, assist...
ETIQUETTE TIP: The Excellent Manager - Working Smart
Give full credit to whoever deserves it - and do it in-front of the staff. Always use "we" instead of "I" when representing fellow team...
