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It takes more then high salaries and carparks to keep good staff
With an increasing level of competition, in a growing world economy becoming ever-present, the pressure on staff (particularly management...
Shane Warren
3 min read
ETIQUETTE TIP: A Good Team Player Does Not Use Sexist Language
Be non-gender specific with your language - use terms like that person, our administrator, etc. The term "guys" has become unisexual,...
Shane Warren
1 min read
The Changing Face of the Workplace
Never before has the question posed by the leading US business magazine Fortune have a more apt time: “What’s the difference between a...
Shane Warren
3 min read
ETIQUETTE TIP: Imparting Bad News
When you have bad news to impart do it immediately - it only gets tougher the longer you prolong the task.
Shane Warren
1 min read
ETIQUETTE TIP: When You have to let someone go...
When you have to dismiss a team member because of just causes be sure to provide appropriate notice and if the company directors see fit...
Shane Warren
1 min read
ETIQUETTE TIP: A Good Manager deals with Rather than Avoids Team Members Personal Problems
A good manager is like a good general in the field - take care of the troops. When it comes to the manager's attention that an employee...
Shane Warren
1 min read
ETIQUETTE TIPS: The Most Important, but Undervalued Job in the Company - The Secretary, Personal Ass
Be warm and friendly in welcoming guests to the company and just as helpful on the phone. A receptionist's job is far too important to...
Shane Warren
1 min read
ETIQUETTE TIP: Senior Staff and Peers
Treat everyone with equal respect and consideration. Feel free to greet everyone by name (if you can - remember the sweetest sound in the...
Shane Warren
1 min read
ETIQUETTE TIP: An Intelligent Managers Helps a New Team Member Adjust
Remember to accept new team members fairly with no stereotyped judgements. Show the new member the ropes on joining the company, assist...
Shane Warren
1 min read
