

ETIQUETTE TIP: Sexual Harassment
Do not label a colleague's easy-going, affectionate bantering in the office as harassment. Keep in mind is someone's humour intended to...


It takes more then high salaries and carparks to keep good staff
With an increasing level of competition, in a growing world economy becoming ever-present, the pressure on staff (particularly management...


ETIQUETTE TIP: A Good Team Player Does Not Use Sexist Language
Be non-gender specific with your language - use terms like that person, our administrator, etc. The term "guys" has become unisexual,...


The Changing Face of the Workplace
Never before has the question posed by the leading US business magazine Fortune have a more apt time: “What’s the difference between a...


ETIQUETTE TIP: Imparting Bad News
When you have bad news to impart do it immediately - it only gets tougher the longer you prolong the task.


ETIQUETTE TIP: When You have to let someone go...
When you have to dismiss a team member because of just causes be sure to provide appropriate notice and if the company directors see fit...


ETIQUETTE TIP: A Good Manager deals with Rather than Avoids Team Members Personal Problems
A good manager is like a good general in the field - take care of the troops. When it comes to the manager's attention that an employee...


ETIQUETTE TIPS: The Most Important, but Undervalued Job in the Company - The Secretary, Personal Ass
Be warm and friendly in welcoming guests to the company and just as helpful on the phone. A receptionist's job is far too important to...


ETIQUETTE TIP: Senior Staff and Peers
Treat everyone with equal respect and consideration. Feel free to greet everyone by name (if you can - remember the sweetest sound in the...


ETIQUETTE TIP: An Intelligent Managers Helps a New Team Member Adjust
Remember to accept new team members fairly with no stereotyped judgements. Show the new member the ropes on joining the company, assist...