ETIQUETTE TIP: A Good Manager deals with Rather than Avoids Team Members Personal Problems

A good manager is like a good general in the field - take care of the troops.

When it comes to the manager's attention that an employee is having a serious problem, take action.

Tact and diplomacy may be required in these situations.

Discuss the problem privately with the team member and encourage their input in the solution to the problem.

Be sure to check on the individual concerned progress and congratulate them, as well as anyone who helped, when the problem is under control.