Convey the necessary information (the name of the company, the name of the person speaking, etc.). Have a warm and welcoming tone. Speak...

When you have to dismiss a team member because of just causes be sure to provide appropriate notice and if the company directors see fit...

A good manager is like a good general in the field - take care of the troops. When it comes to the manager's attention that an employee...

The first meeting of the new younger manager with much older team members is always the most important. A new young manager should set...

Dress comfortably, using conservatism in modern fashion cuts. Project your personality in your dress, but don't be offensive. Hairstyles...

Be warm and friendly in welcoming guests to the company and just as helpful on the phone. A receptionist's job is far too important to...

Treat everyone with equal respect and consideration. Feel free to greet everyone by name (if you can - remember the sweetest sound in the...

Remember to accept new team members fairly with no stereotyped judgements. Show the new member the ropes on joining the company, assist...

Give full credit to whoever deserves it - and do it in-front of the staff. Always use "we" instead of "I" when representing fellow team...